1. All purchased items require a processing time of 5 working days from the date of purchase
2. All purchased items will be shipped with tracking by the Sri Lanka Postal service(maximum weight 30Kgs).
3.Delivery time will be 30 days to 45 days via the sri lankan postal service
4. If the item weighs more than 30kg, a different shipping method will be used and the delivery size and time may vary.
(i.e. wrong product/size/colour, fake item, , expired or size is unsuitable).
The product must be unused, unworn, unwashed and without any flaws. For fashion products, products may be tried on to see if the item fits. This will still be considered as unworn.
The product must include the original tags, user manuals, warranty cards, freebies, invoice and accessories.
The product must be returned in the original and undamaged manufacturer's packaging/box. If the product was delivered in Ceylon Bazzar packaging/box, the same packaging/box should be returned. Do not put tape or stickers directly on the manufacturer's packaging/box.
It is important to indicate the Order Number and Return Tracking Number on your return package to avoid any inconvenience/delay in your return process.
If a product is returned to us in an inadequate condition, we reserve the right to send it back to you.